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Our Pledge
At the 199 Shop, we are committed to provide you great customer service and quality apparels. We are confident that you will become one of our regular customers who shops with us for their fashion fix!
At the 199 Shop, we provide:
| Fast and Responsive Customer Service |
Be it a purchase order or an enquiry, we ensure you will be attended to within 12 hours. We also send emails notifications on your order status and delivery details.
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| 100% Value Back Guarantee |
We ensure you 100% value back guarantee. If the product is defective/misrepresented, you are able to request for an immediate 1-to-1 exchange or a same valued voucher within 7 days at no questions asked. |
| Daily Postage services |
We pack and post out all parcels from everyday, ensuring that your parcel reaches you within the shortest time possible. |
| Great pricing, with value added services |
The price stated beside each item is the net price you pay, inclusive of FREE normal postage. For registered postage, we charge a flat fee of just $2.24 per order, irregardless of the number of items in the order. |
| Flexible Payment Schemes |
Customers have up to 48 hours to make payment instead of the usual 24 hours offered by most stores. We accept ibanking, ATM transfers and credit/debit payment. For more information, click here.
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| Members & Points Reward System |
Shop with us and get rewarded! Simply spend $35 in a single order to join our basic member plan which allows you to earn reward points the next time you shop with us. For more information, please view here. |
For more information on how to shop, view here.
To send us a message, please click here.
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About Us
